Delivery & Shipping
Slovenia: Free delivery for orders over €40. Croatia: Free delivery for orders over €70. Austria: Free delivery for orders over €100. Germany: Free delivery for orders over €100. Information about other countries can be found under “Delivery”.
Yes. As soon as we ship your order, you will receive a tracking number from the courier service. With this number, you can track your shipment.
Slovenia and Croatia: 1–2 working days. Austria: 1–3 working days. Germany and other EU countries: 2–5 working days.
DPD will leave a notice and attempt delivery again the next day. You can also contact DPD directly to arrange an alternative delivery time or pickup at a parcel locker.
If you need an urgent change, please email us at info@laprimafit.com and we’ll see what we can do.
Products & Nutrition
All allergens are marked in bold on each product next to the ingredient list.
The expiry date indicates the period during which the product (if properly stored) is safe and of high quality for consumption.The product may still be suitable for consumption after this date, but we can no longer guarantee full quality, taste, or effectiveness.
Electrolytes contain minerals that you lose through sweating. They’re ideal for short workouts (under 60 minutes) or when you don’t need extra energy (carbohydrates). Isotonic drinks, on the other hand, contain carbohydrates (energy) and electrolytes (hydration). They’re used during long or high-intensity sessions (over 60 minutes) when it’s important to replenish energy stores and prevent glycogen depletion.
This depends on the duration of the workout:
Under 60 minutes: No need for carbohydrates, only hydration (water or electrolytes), if the workout is low to medium intensity.
60–120 minutes: 30–60 g of carbohydrates per hour. Example: 1–2 energy gels or 1 bottle of isotonic drink + 1 energy gel or bar.
120–180 minutes: 60–90 g of carbohydrates per hour. Example: 2–3 energy gels + 1 bottle of isotonic drink.
Over 180 minutes: 90–120 g of carbohydrates per hour. Example: 3–4 energy gels + 1 isotonic drink or 2 energy gels + 2 bottles of isotonic drink.
Important: If you are not used to high carbohydrate intake, start with smaller amounts and gradually train your digestive system.
Informed Sport is a global testing and certification program that tests sports nutrition products for more than 250 substances banned by the World Anti-Doping Agency (WADA). Products with this certification are rigorously tested in accredited laboratories to ensure they do not contain any prohibited substances that could lead to a positive doping test.
Products with the Informed Sport certification undergo multi-stage testing – both raw materials and finished products are tested. Every batch is tested before it goes on sale.
Store in a dry place at room temperature, away from direct sunlight. Do not expose the products to extreme temperatures.
Payment & Security
Absolutely. We use Stripe and PayPal – leading platforms for secure online payments. Your card details are encrypted and never stored on our servers.
Returns & Complaints
This happens very rarely, but if it does, please contact us immediately! We’ll need a photo of the damage, your order number, the parcel tracking number, and a short description of what was damaged. Send everything to info@laprimafit.com and we’ll find the best solution within 24 hours.
Ordering for Teams and Clubs (B2B)
Simple. Send us an email at info@laprimafit.com with the following details: club/organization name, approximate number of athletes, and which products you need.
Support & Contact
The most common mistake is a typing error in the email address. Check spam folder. If you can’t find the confirmation, please contact us with your order details.
Of course. Our team knows all the products inside out and is happy to give advice — with no sales pressure. Write to us or give us a call – we’re here to help you achieve your best performance.